Getting started with gaiia Snowflake

Last updated: November 11, 2026

Overview

In this article, we'll be covering how to create your Snowflake reader account, add and manage users, and request access to the data dictionary. The process is straightforward, but there are a few timing and access details you'll want to be aware of.

Creating your Snowflake account

Creating the account and managing its users requires the Snowflake > Edit permission.

  1. Go to Admin > Snowflake.

  2. Click Create your reader account.

  3. A message lets you know the reader account is initializing. This usually takes a few minutes.

  4. If it takes longer than 15 minutes, contact gaiia support for assistance.

You do not need to refresh the page while the account is being created. Your account link appears automatically once it's ready.

Accessing your Snowflake account

Once your account is created, Admin > Snowflake shows your Reader Account URL. Click Go to reader account to open your Snowflake login page, or click Copy link to share the address.

Each person who needs to query your data gets their own user.

  1. In the Users section, click New user.

  2. Enter the user's First Name, Last Name and Email address.

  3. Check Grant admin role to user only if they need to manage users, warehouses or databases in the reader account.

  4. Click Create.

  5. The system sends them an invitation email with a link. When they click the link, they're prompted to create their password and then log in.

The invitation link is valid for 4 hours. It's also shown to you after you create the user, so you can share it directly if the email doesn't arrive.

Managing users

Manage a user from the Ellipsis menu on their row in the Users table.

  • Reset password generates a new link, valid for 4 hours, that the user follows to create a new password.

  • Delete removes the user from your reader account. This can't be undone.

The GAIIA and SNOWFLAKE users are created with every reader account. gaiia uses them to keep your account and data up to date, so they can't be deleted or modified.

Connecting BI tools

To connect Power BI, Tableau or another BI tool, create a service user instead of using a person's login. See Connecting a BI tool with a Snowflake service user.

Requesting access to the data dictionary

The data dictionary is maintained in a Notion page but access is granted through gaiia. To view it, users must request access from our team.

  1. Contact gaiia support to request data dictionary access.

  2. Once approved, our team will manually add you to the page.

  3. You'll then receive the link giving you access to documentation and data point definitions.

The data dictionary provides reference documentation and details about every data point currently available.