Release Notes: Feb 24th, 2025

Last updated: November 4, 2026

This release includes improvements to account labels, checkout, workforce management, and tickets. It also resolves various UI and performance issues.

Product Update

User Interface

  • Account Label Enhancements
    • Auto-focus on the first search result.
    • Auto-focus on Create new label if the user has permission and no matching label exists.
    • Informative tooltip is displayed when no labels exist, and creation is restricted.
  • US Address Format change

    Removed the comma between state and ZIP code.

Checkout

  • Manual Entry for Irish Addresses

    Supports address entry without a street name.
  • Improvements:
    • [Fixed] Improved unitSuggestions performance.
    • [Fixed] Fixed activation date display in order details.
    • [Fixed] Resolved errors for unserviceable addresses with empty fields.

Workforce

  • Work Order UI Updates
    • Removed duplicate customer details from work type procedures.
    • Renamed Assigned To column to Service Target.

Tickets

  • View Original Raw Email

    Users can now access the original email content in inbound comments.

    Ticket_Orignial_Email.png