Release Notes: Feb 19th, 2024

Nicolas Audet
Nicolas Audet
  • Updated


This release note highlights significant improvements such as new notifications from the client portal and enhanced user interface features. It also includes bug fixes to optimize system functionality and user experience.

Product Update

User interface

  • Paginated tables inside the workforce module now display the total entity count at the bottom

  • Improved the work orders search bar to allow searching by account name

  • Now displays a tag beside account names enrolled in shared subscriptions

    • Uses shared payments → The customer’s subscriptions are being paid for them

      use shared payments.png

    • Uses shared payments - payer → This customer is paying for another’s subscriptions

      Uses shared payments - payer.png

  • Now displays gaiia’s billing settings ID in the Admin billing settings

  • Removed provider-specific workflow details for provisioning workflows when relevant

    Improved workflow detail view.png

  • Mailboxes for the ticket module now allow selecting users to be notified when a ticket is created in the mailbox



  • A new step can now be added to your checkout flow enabling the selection of availabilities for technician appointments

    • If this feature interests you, please contact our customer support to get more information

    checkout - technician appointment.png


  • Adding or removing a payment method will now send one of these four new system communications to the customer:


  • [] Enhanced integration by sending Payment failed notifications for additional error codes


  • Fixed: Exceptions on speed change for prepaid billing are now solved


  • Refined product catalog filtering to show only relevant categories
  • Improved visibility of selected areas under specific provinces/states when creating or editing coverage areas

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