Release Notes: April 2nd, 2024

Nicolas Audet
Nicolas Audet
  • Updated


This week’s update marks a significant milestone for our platform, as we're thrilled to unveil two of our most requested features: Mass Communications and Mass Discounts! 🎉

These new additions are designed to empower our users with more robust tools for engaging with customers and facilitating discount campaigns!

But that's not all! We've also dedicated time to enhancing the overall system functionality and user experience, so this update includes a series of bug fixes and optimizations aimed at making your day-to-day operations smoother and more efficient.

Product Update


User interface

  • [Workforce] Improved loading time. More optimization coming soon!
  • [TP-Link integration] Now displays the item’s SSIDs directly in gaiia.TP-LINK SSID.png


  • Fixed: Writing off invoices will no longer re-activate accounts if they were suspended due to delinquency.
  • Launching Mass Discounts!
    • The introduction of Mass Discounts is not just a win for your marketing team, but also a significant upgrade to your customer service toolkit.
    • Instantly Apply Discounts:
      • Apply discounts across multiple customer accounts in a few clicks, making promotional campaigns easier than ever!
    • Rapid Response to Service Outages:
      • In the unfortunate event of a service outage, Mass Discounts can be used to quickly apply credits to multiple customers.
    • Getting Started:


  • Preferred activation date improvements
    • It is now possible to control whether a day of the week should be excluded from the preferred activation dates during checkout

      To change available days of the week as preferred activation dates, contact us.

    • Additionally, we improved the text in this section to make it clearer that the selected dates are only preferences

New copy preferred activation date.pngNew copy checkout.png

Was this article helpful?

Have more questions? Submit a request