Overview
This document provides a detailed explanation of each billing statistic available within gaiia and how they are calculated. If you have more than one currency configured, the statistics are repeated for each currency.
For accounts, the currency used is configured under the Other settings category of the account Billing Settings. Only one currency can be configured per account, so an account will never be counted twice within the statistics.
The Statistics
Accounts
The total number of accounts that exist within your gaiia instance, regardless of status. If you are using the properties functionality within gaiia, this statistic will also include any properties and groups that were configured.
Accounts without subscriptions
The total number of accounts that do not have an assigned subscription on their account. This can be determined by seeing if a subscription shows on the account when looking at the Subscriptions area of the Billing tab of an account. Unlike the Accounts metric, this does not consider properties or groups in this metric. Only accounts found through the Accounts area of gaiia are considered.
Active accounts with subscriptions
The total number of accounts in the Active status who have at least one subscription assigned. This can be determined by seeing if a subscription shows on the account when looking at the Subscriptions area of the Billing tab of an account. Unlike the Accounts metric, this does not consider properties or groups in this metric. Only accounts found through the Accounts area of gaiia are considered.
Pending accounts with subscriptions
The total number of accounts in the Pending status who have at least one subscription assigned. This can be determined by seeing if a subscription shows on the account when looking at the Subscriptions area of the Billing tab of an account. Unlike the Accounts metric, this does not consider properties or groups in this metric. Only accounts found through the Accounts area of gaiia are considered.
Monthly recurring revenue from subscriptions
The total dollar value of all the Debit subscriptions part of accounts. This is determined by totaling the actual price of each Debit subscription assigned to an account when looking at the Subscriptions area of the Billing tab of an account.
This value does not consider discounts or price overrides, so to determine a final monthly revenue number, the Monthly recurring discounts from subscriptions and Monthly recurring discounts from subscriptions with price override should be subtracted from this total.
In addition, one-time debits added to an account are not part of this statistic.
Note: This statistic only includes accounts in the Active status. Unlike the Accounts metric, this does not consider properties or groups in this metric. Only accounts found through the Accounts area of gaiia are considered.
Average monthly revenue per user
This statistic is determined by taking Monthly recurring revenue from subscriptions and dividing it by Active accounts with subscriptions. It is always rounded to two decimal places.
Monthly recurring discounts from subscriptions
The total dollar value of all the Discount subscriptions part of accounts. This is determined by totaling the actual price of each Discount subscription assigned to an account when looking at the Subscriptions area of the Billing tab of an account.
One-time discounts added to an account are not part of this statistic.
Note: This statistic only includes accounts in the Active status. Unlike the Accounts metric, this does not consider properties or groups in this metric. Only accounts found through the Accounts area of gaiia are considered.
Monthly recurring discounts from subscriptions with price override
The total dollar value of all price overrides on Debit subscriptions part of accounts. For example, if a subscription was originally $100 and price overridden to $50, $50 would be counted as part of this statistic.
Note: This statistic only includes accounts in the Active status. Unlike the Accounts metric, this does not consider properties or groups in this metric. Only accounts found through the Accounts area of gaiia are considered.
Related to