Release Notes: May 6th, 2024

Nicolas Audet
Nicolas Audet
  • Updated


This release note highlights significant improvements such as streamlined ticket handling, advanced checkout settings, and enhanced user interface features. It also includes bug fixes to optimize system functionality and user experience.

Product Update

User interface

  • [Workforce] Improved the Actions button design inside work orders.


  • [Ticketing] Ticket statuses are now editable in bulk.


  • The Account Activity Logs now shows when a Label was added or removed from the account.



  • Admins can now make auto-payment mandatory, preventing customers from disabling it when adding or editing payment methods.



  • Added a new common merge tag primaryEmail to display the customer's email address.



  • Improvements to Coverage Areas by Addresses 
    • Introduced the ability to download a CSV template while using the "Import addresses from a CSV file" option when creating a Coverage Area.
    • For coverage areas created from addresses, A CSV file containing those addresses can now be downloaded using the Export button in its ellipsis menu UI-vertical-3-dots-menu.png

      The headers of this CSV file will be different than the ones obtained when downloading the template, but they can both be used with the "Import addresses from a CSV file" option.


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