Release Notes: June 6th, 2024

Dany Bouchard
Dany Bouchard
  • Updated


This release note highlights significant improvements such as streamlined client portal authentication, and enhanced user interface features. It also includes bug fixes to optimize system functionality and user experience.

Product Update

User interface

  • Now supports filtering Tickets by Entities


  • Viewing and Editing rights for Custom Fields can now be controlled through a Permission


  • Now displays Account Labels in the Overview page


Client Portal

  • Passwordless Authentication is now supported.
  • Customers can log into the Customer Portal without entering a password. They can use a Magic Link sent via email or an Authentication Code sent via SMS to log in.

For now, please reach out to us to activate this feature. In a future update, you will be able to control it via a new Admin Setting.


  • Base Location Field for Technicians has been added.

    • The base location will be used to calculate travel time to their first work order each day.


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