Overview
This release introduces several enhancements and fixes across multiple areas, improving functionality and user experience.
Product Update
Workforce
- Technicians can now be removed from a work order via the Actions button.
- Improved the UI for editing linked accounts or network sites in work orders.
- Added the Dashboard Overview page, featuring:
- Key metrics on the number of on-shift technicians, pending work orders, and high-priority pending work orders.
- A live map view to track technician locations.
- Fixed: Resolved location tracking issue when moving the location cursor on the embedded map in a Work Order.
Billing
- Added logic to prevent multiple Failed Payment Communications for the same payment.
- Fixed: Resolved error when updating Auto Pay billing settings for an Account.
Tickets
- New API mutations:
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updateTicketAssignees: Update assignees on a ticket. -
updateTicketFollowers: Update followers on a ticket.
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CRM
- New API mutations:
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createAccount: Create a new account. -
updateAccount: Update account details (name, labels, status, type, communication preferences).
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- New query:
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accountByReadableID: Allow users to retrieve account details using a unique ID.
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