Managing your Location Tracking

Overview

Below, you’ll find the steps to turn on your Location Tracking for the gaiia - Field Service mobile application, for both iOS and Android devices.

For more information about the app, check this article: Field Service Technician App - Overview

Steps

Field service will only use your location when you select ‘active’ in the application.

• 1. Open Settings:
     • Tap the Settings app on your home screen.
  2. Navigate to Privacy Settings:
     • Scroll down and tap on Privacy & Security.
     • Tap Location Services at the top.
  3. Enable Location Services:
     • Check that location services are enabled.
  4. Manage App-Specific Location Settings:
     • Scroll down to see a list of apps that use location services.
     • Tap on ‘field service’ to manage its settings:
     • Select Always: The app can track your location even when not open.
• 1. Open Settings:
     • Tap the Settings app on your home screen or app drawer.
  2. Navigate to Location Settings:
     • Scroll down and tap on Location.
  3. Enable Location Services:
     • Check that location services are enabled.
  4. App-Level Location Permissions:
     • Tap App location permissions to see a list of apps.
     • Tap ‘field service’ to manage its settings:
     • Select Allow all the time: The app can access your location anytime.