Overview
In this article, we’ll be covering a new functionality called Add-Ons, what it does, and how to use it. If you’re already live with gaiia, you’ll be familiar with its purpose, but now, you’ll be able to configure it in a self-serve manner.
What is an Add-On Group?
An Add-On Group will serve as a section within the checkout flow that contains products you can offer outside of the typical internet plans. Such as VOIP services, TV services, etc.
The products you add to the Add-On Group will be automatically assigned to a customers account when they order them. This removes the need to manually add the subscription after the customer has registered.
How do I create an Add-On Group?
To create an Add-On Group, start by navigating to the Add-Ons section within the Admin Settings. From here, click on + New Add-On Group
. Here you'll be able to create as many Add-on Groups as you'd like, depending on how you want to structure your Add-ons and Extras section within the checkout.
There are a few sections you’ll have to populate. Below, you can find their descriptions:
General Description:
- Group Name: This will be the name that displays at the top of the Add-On section.
- Description (Optional): This will be the description of the group.
Selection Settings
- Customer must select an add-on in this group: This will require the customer to select at least one of the options within the Group. Not having this setting enabled will display an “I’m not interested” option at the top of the Group for the customer to select.
- Customer can select multiple add-ons in this group: This will allow customers to choose multiple add-ons. By default, a customer can only choose one.
- Include selected add-ons in order ticket creation: Enabling this will include the selected add-ons within the ticket that is created from the order. In order for this to work, you must have the Order Processing > Ticketing Configuration settings set up within the Checkout settings.
Select Products for this Add-On Group
From here, you’ll be able to add the products that you’d like to display within the Group. Any products selected within this section will be automatically assigned to the customer.
You’ll also be able to drag and drop the products in the order you’d like them to display, or by clicking on the Ellipsis
on the right-hand side, and selecting either Move up
or Move down
.
When adding products in this section, you’ll also be able to choose which one is selected by default.
The coverage areas that are on the assigned products will still apply.
Saving any changes to an Add-On Group applies immediately to the checkout.
What does this look like in the Checkout?
Below you’ll find an image of what the newly created Add-On Group looks like in the checkout. If you configure multiple Add-on Groups, they'll display one after the other here, based on their order in the Add-ons settings.
As customers choose an Add-on, their Order summary will update accordingly, providing a customer with a clear view of what they'll be charged.