Overview
In this article, we’ll be reviewing what a Coverage Area is, and how you can use them within your gaiia instance.
What is a Coverage Area?
A Coverage Area is just as it sounds—a specified area where a specific product is available, or where a technician can complete work. Coverage Areas can be configured at different levels of granularity, from a GeoJSON file to being available across an entire country. This allows you to configure the availability of products or technician work areas to your liking.
When creating a Product Coverage Area, this defines where the product will be available. If a customer’s address falls within this Coverage Area, they’ll be eligible for the product.
When creating a Workforce Coverage Area, this applies to your technicians and typically highlights the area in which the technician can complete work.
To learn how to configure Coverage Areas for Products
To learn how to configure Coverage Areas for Workforce
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