Release Notes: May, 8th, 2025

Tyler Coleman-Latto
Tyler Coleman-Latto
  • Updated

Overview

This release note highlights various improvements across the platform, including changes to Accounts, Billing, Client Portal, Inventory, Tickets, and Workforce. Updates range from user interface enhancements to critical bug fixes that improve system stability and functionality.

Product Update

Accounts

  • Improved the sorting of “Activation Date” to exclude null values

Billing

  • [Fixed] Corrected a bug where the tag wasn’t showing on “child” accounts for shared subscriptions

Client Portal

  • End-users will now have the ability to opt-in/out of SMS communications with a new checkbox in their Account Settings

    SMS Opt-in:out in Client Portal.png

Inventory

  • More information is now displayed in results when searching an item to add upstream device

    Additional details when assigning an upstream device.png

Tickets

  • Order Ticket details no longer disappear when editing the ticket

Workforce

  • Workforce Overview map now defaults to highlight the instances’ region
  • [Fixed] Work Type information was hidden if the technician is unassigned post-completion
  • [Fixed] Large mobile images were not fully visible in the Work Order additional information

API/Webhooks

  • Technician time blockers now available to report on in snowflake

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