Overview
This release includes improvements to the user interface, checkout process, and workforce reliability—plus key enhancements to the API and property management in the checkout.
Product update
Properties
- Introduced a setting to enable clients to make all products in a coverage area visible in checkout without manual assignments.
To enable this feature, contact gaiia support.
Checkout
- Added an optional text box on the appointment selection screen so customers can leave helpful notes for technicians.
Client Portal
- Restricted technician names to only appear on the day of an appointment. A "To be confirmed" will be shown until the appointment day.
Billing
- Added support for an overdue period of 0 days.
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If configured, marks invoices as overdue the same day they’re generated.
You can enable deferred overdue communications via the appropriate billing setting if needed.
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Workforce
- Improved the error message shown when editing a shift template.
- [Fixed] Resolved a 500 error when querying a work order using both Cancelled and Error statuses.
- [Fixed] Resolved an issue preventing access to the second page of results when sorting work orders by descending Work Date.
Admin Settings
- [Fixed] Resolved an issue where an error page appeared when saving communication or document templates.
API
- Added support in [Ticketing API V1] to fetch ticket types and custom statuses.
- Added the ability in [Inventory API] to fetch inventory items by ID.
Incoming change for next week (Monday 18th)
- [workforce] Technician teams
Read more about this feature before it's released: Technician Teams in gaiia