Release Notes: January 12th, 2026

Product Update

This release includes improvements across Checkout, Client Portal, Workflows, Billing, Network, Inventory, Tickets, and Projects. It focuses on usability, visibility, and operational efficiency.

Checkout

• Installation scheduling capacity
  Increased the maximum number of available installation time slots per day from 4 to 6.

Client Portal

• Router management
  Allowed customers to view and manage router products directly from their Client Portal.
  

Workflow

• Workflow failure notification template
  Introduced a new template to detect workflow failures and notify teams via Email, Slack, or Microsoft Teams. Learn more.

Billing

• Invoice visibility:
  • Now display the invoice total alongside the amount due in the invoices list.
    
  • Now shows the applied payment amount when a payment is applied.
    

Tickets

• Bulk ticket type updates: Enabled ticket types to be updated in bulk directly from the Tickets table (Select tickets → Actions → Edit type).

Projects

• Internal-only comments: Enabled team members to leave internal-only comments on Projects to support collaboration without exposing notes to customers.