Overview
This release introduces bulk ticket actions, promo code sharing via links, expanded workflow metadata support, and multiple improvements across Workforce, Network, and Inventory. It also includes several stability fixes in provisioning and integrations.
Product updates
User interface
- Added bulk actions from the ticket list:
- Add assignees
- Edit due dates
- Add internal comments
- Add categories
Workflow
- Added support for attaching custom metadata from product availability workflows to downstream order and activation workflows.
Workforce
- Mobile app (v1.14.0):
- Improved performance and stability.
- Improved Field Service App cold-start performance.
Network
- Expanded device fields in the Calix SMx device panel, including IP, gateway, firmware, signal/error metrics, port status, and more.
- Added documentation around NetBox Integration: NetBox Integration
Inventory
- Improved IP assignment history:
- IP assignments are now retained on accounts when devices are unassigned.
- Unassigned IPs are displayed as inactive.
- Added a base HTTP node for the Adtran Mosaic integration.
- Added UPS shipping integration (alongside Canada Post).
- Improved reporting by adding network site and inventory IP block data to Snowflake.
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[Fixed] Provisioning stability improvements:
- Resolved IMSI/MAC search collisions causing incorrect device matches.
- Duplicate model field IDs now return a validation error instead of causing a server crash.
- Fixed connection pool timeout issues for inventory port queries.
- Resolved a runtime error in Calix Cloud product sync.