Pre-release preview · prepared 2026-06-22
This release leans into automation and self-service across gaiia. The Workflow Builder gets a lot of new capability — a template library, inline sticky notes, version notes, and an expanded API — while Workforce teams can now switch on technician auto-assignment themselves. There are also checkout and billing refinements aimed at smoothing everyday flows, plus quality improvements across inventory and global search. Here's a preview of what's coming so you can prepare.
Accounts
Clearer contract file namesExpected: June 22nd
Contract names in an account's Contracts section now display with more visible text, so you can tell similar contracts apart without opening each one.
Billing
Smarter ACH delinquency handlingExpected: June 22nd
When an ACH payment fails more than once, gaiia now applies additional logic to help keep the account out of delinquency, reducing accidental service interruptions.
Clearer delinquency step historyExpected: June 22nd
The delinquency step history has been reworked so it's much easier to read and understand at a glance.
Checkout
Streamlined shopping flowExpected: June 22nd
The shopping experience gets a friction-reducing refresh: a fixed bottom navigation bar to cut down on scrolling, a slimmer top nav, and a floating order summary so customers see pricing earlier. The flow is also reordered to Internet → Router → Mobile → Phone → TV → Add-ons. This is a universal change.
Choose your featured bundlesExpected: June 22nd
A new per-bundle setting lets you control which bundles appear on the featured-bundle step in checkout.
Inventory
Custom Objects refinementsExpected: June 22nd
Following the platform-wide launch of Custom Objects, this release fixes CSV imports for objects that use an auto-increment primary field, resolves an edit issue on reference fields that point to other custom objects, and polishes a few modal interactions.
Smoother NID-to-splitter linkingExpected: June 22nd
Linking a NID to a splitter no longer resets on the first attempt.
Orders
Full Order entity in the v1 APIExpected: June 22nd
The Order entity is now fully exposed in the v1 API, so every field on an order can be queried from workflows and custom automations.
Search
Global search recognizes IP addressesExpected: June 22nd
Global search now treats an IP address as a single term instead of splitting it on the dots, making network lookups far more reliable. This changes how the search tokenizer behaves platform-wide, so if you rely on specific global-search behavior it's worth a quick look.
Workflows
Workflow Template LibraryExpected: June 22nd
Build workflows from a searchable catalog of gaiia-validated templates instead of starting from scratch — browse, search by keyword, filter by use case, preview, and create with one click. Available to all users with Workflow Builder access.
Sticky Notes on the workflow canvasExpected: June 22nd
Add sticky notes anywhere on the workflow canvas to document business logic and context, with rich-text formatting. Notes are visible to everyone with access and are saved with each workflow version.
Version notes on publishExpected: June 22nd
Add an optional note when you publish a workflow version to record what changed and why. Notes appear in the version history, creating a living change log.
Expanded Workflow APIExpected: June 22nd
New GraphQL queries let you retrieve workflow definitions, manage variables and secrets, and inspect node execution details — enabling programmatic introspection and monitoring integrations. Available to all users with API access.
Workforce
Self-serve Auto-AssignExpected: June 22nd
Turn technician auto-assignment on yourself, right from Appointment Settings. Auto-Assign and Max Travel Time now live there, with separate toggles for Checkout, Client Portal, and Workforce. Existing settings are preserved on rollout.
Change your default map appExpected: June 22nd
Technicians can now view and change their saved default map app anytime from a new Settings screen.
How we use these release notes
These notes represent a projection of upcoming changes over the next few weeks. Timelines may vary, and details may evolve. We may also update this article with additional information once features are fully released. Note that we only share changes that have a visible impact on the platform — many more improvements ship behind the scenes without appearing in the release notes, whether to stability, performance (such as loading times), or security.