Using Workflows

Last updated: November 4, 2026

Overview

In this video, Kelli explain how to use gaiia's Workflows to perform actions like Account Activation, Speed Modification, or Cancellation.

00:00 Activation Workflow

Read more: Activation Workflow

02:24 Speed Modification Workflow

Read more: Service Modification Workflow

03:53 Cancellation Workflow

Read more: Service Cancellation Workflow

Quickstart: Your First Steps with gaiia

This article is part of a guide with the objective of quick-starting you on your journey with gaiia. 

It covers the basics, and will offer links to additional documentation when relevant.

  1. Creating New Customers
  2. Using Workflows
  3. Adding Equipment
  4. Billing Actions
  5. Customer Information and Preferences