Release Notes: January 12th, 2026

Last updated: November 4, 2026

Product Update

This release includes improvements across Checkout, Client Portal, Workflows, Billing, Network, Inventory, Tickets, and Projects. It focuses on usability, visibility, and operational efficiency.

 

Checkout

  • Installation scheduling capacity

    Increased the maximum number of available installation time slots per day from 4 to 6.

 

Client Portal

  • Router management

    Allowed customers to view and manage router products directly from their Client Portal.

    Router management portal.png

 

Workflow

  • Workflow failure notification template

    Introduced a new template to detect workflow failures and notify teams via Email, Slack, or Microsoft Teams. Learn more.

 

Billing

  • Invoice visibility:
    • Now display the invoice total alongside the amount due in the invoices list.

      invoice total.png
    • Now shows the applied payment amount when a payment is applied.

      payment on invoices.png

 

Tickets

  • Bulk ticket type updates: Enabled ticket types to be updated in bulk directly from the Tickets table (Select tickets → Actions → Edit type).

 

Projects

  • Internal-only comments: Enabled team members to leave internal-only comments on Projects to support collaboration without exposing notes to customers.