Overview
This release note highlights significant improvements such as streamlined ticket handling and billing UI improvements. It also includes bug fixes to optimize system functionality and user experience.
Product Update
Client Portal
- Fixed: Pending payments are now considered when displaying the delinquency modal
Integration
- [IPpay] Fixed: Failure messages are correctly displayed when an IPpay payment fails
Tickets
- Implemented Quick replies for external tickets, allowing you to create templates that can be re-used when posting an external comment on a ticket. Templates support some merge tags
Billing
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Added a real-time transactions list, allowing you to inspect all transactions that happened in your instance.
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Improved the details of credit card and bank account payment methods in the Make payment modal
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Expired payment methods are now hidden
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Now includes an indicator of which payment method is on autopay
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Where applicable, the expiration date is now shown
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Fixed: Corrected an issue where “null%” was displaying as the price in the Product drop-down menu when adding a recurring subscription
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Fixed: Resolved an issue where a recurring invoice was not being generated if a suspended & delinquent account was reactivated on the same day as their invoice day